




8:15am
Me: Hello, NTB? My car needs new brakes, including rotors, and new boots also. Is there any chance that you can fit me in today? The car isn't really safe to drive like it is.
NTB: Sure, I'll put you in for an appointment. When can you get it here?
Me: I'll bring it right over.
3:00pm
Me: Hello? I'm calling to check the status of my car?
NTB: Ooh. Yeah. Well, there's been a small glitch. One of the bolts was giving us trouble, and we kind of foo-bar'd it when taking it off. But don't worry, we're going to fix it on our dime. But we need a part. It's on its way here now, and we'll have the car ready for you in one hour. Is that okay?
Me: Sure ... I work until 5:00 anyway. Just call if there are any more problems.
5:20pm
Me: I'm here to pick up my car.
NTB: Ooh. Yeah. Well, there's been another small glitch. We got the wrong part. There's another one on its way now, and it will be here in ten minutes. Give us another hour and we'll have everything ready for you.
Me: (groan...) Okay, I guess I don't have a choice. But I really needed to be home on time today, and I still have an errand to run. I don't suppose someone could drive me over to Best Buy (which is just on the other side of a very large parking lot) so I can do that while you finish?
NTB: No, but here's a plastic garbage bag that you can put over your head.
6:00pm
Me: Hello? Just checking on my car. Should I buy a book and a coffee, or should I start slogging back there through the rain?
NTB: Ooh. Um. There's been a bit more of a glitch. It seems that your car is a 2001 model, but it was actually manufactured in 2000. So the new part didn't work either. It's going to be another hour. Sorry about that.

6:15pm
NTB: Hello, is this Eric? This is [name removed to protect the incompetent] from NTB. I've got bad news. We couldn't get the part we need, and the supply places are all closed. We're going to have to keep your car overnight.
Me: I suppose that it's not drivable ...
NTB: No, we took it apart before we realized we didn't have the parts to put it back together again.
Me: You realize how foolish that sounds. My Grampa taught me to measure twice and cut once when I was only three years old.
NTB: There are really no excuses. I'll make it up to you, I promise.
Me: (trying not to be loud or angry because I am in the sanctity of a bookstore cafe) I'm really not very happy about this. In fact, I'm angry. You've had my car since 10am this morning, and it's routine work. Now I need to get home, and I live an hour away. I'm going to call my wife, who is Scottish, red-headed and aware of how much gas costs. She's going to kill me when I tell her to drive an hour here, and then an hour back home. I was supposed to be home on time today. You are very lucky that I am going to shield you from her wrath.
6:30pmI walk back.
Me: Hello? I can't get home. I'm stranded. Get me a rental car. (I am preparing to get mad)
NTB: No problem - we'll call enterprise right now, and then call you back.
Me: Don't worry about calling me back. The rain has let up, I'll just walk back there now. Just please get the car as soon as possible, because I am very late.
NTB: Sure thing, no problem. (subtext: would we lie to you? No, we're not that smart).
6:40pm
Me: I'm here ... how long until the rental shows up?
NTB: Um, well ... there's a problem. Enterprise is closed for the day.
Me: (now officially pissed) What? Did you call any other rental places? Hertz? National? Budget? It's almost 7:00 ... you've had my car for an entire day ... I'm mad ... I'm wet ... do what it takes to get me a car now!
8:00pm
RG: Uh-oh. You're not going to believe this ...
Me: No ...
RG: Yup ... their card was declined. We can't give you the car without a card ...
Me: Well, let's call [name removed to protect the poor excuse for a pile of primordial poop] and get a different card. They're still open, I think.
RG: We can authorize yours and deal with it tomorrow, if you want ... we won't charge it unless they refuse to pay.
Me: Well, at this point I don't have much confidence that they will pay, or even that they can!
8:30pm
Me (to RG): Let me talk to him ... (RG hands me the phone)
Me (to NTB): Remember when I was in your office a while ago? remember how mad I was then? Well, now I am even more mad. I am royally pissed. I don;t want to hear any excuses, and I don't want to hear any lies. It's 8:30, and I'm wet, tired, and hungry. What I want you to do is this: think of a very clever way to make me happy, and do it by tomorrow morning when I come to get my car. Goodbye.
It's May 15th, when Bloggers Unite for Human Rights. I had a difficult time deciding what to write about in support of human rights, because there's an awful lot to be fighting for right now. In our "civilized" nation, we're stealing our own constitutional rights on such a regular basis that it's scary. There's Myanmar: a country in need of aid, but the aid is being repressed by the government. There's atrocities in the middle east, where there are so many gun-toting factions fighting for what they think is right (including the US) that it's hard to keep track. The world is falling into a state that depressingly resembles a game of World of Warcraft than any sane person's ideal for society: we fight among ourselves in each other for personal advancement and profit, with no clear goal or purpose other than self gratification.Rule #7: Don't be a Shit
I've spent every waking moment doing one of the following things: commuting through crappy weather; working; some requisite hours of eating/sleeping; clearing snow. There is so much goddamn snow (and, living on a farm, so much of it that I have to move) that I literally spent over six hours clearing snow this weekend. The path out to the chicken coop is like a trench, and I feel more than a little bit like Red 5 when I walk out there.
I'm sick .. again. This is either the third cold I've had within five weeks, or I've had one long cold that seems to get better, but is really just taking a rest every so often. I'm getting very sick of being sick. I feel like crap. I want to care about things like drooling boogers again: right now, I'm numb to it. "Um, excuse me, did you know that you just hacked up something yellowish, and it's dribbling down your chin?" Who, me? Couldn't care less. Why wipe it up, it's already invited all its friends over and they'll be here any minute. Yup, here they are know, squirting out of my nose. And my eye. Have you ever blown your nose and had boogers shoot out of your eye??? I tell you it's not fair. I want to go to sleep and wake up healthy. In the summer. Or in the Bahamas.
|
This text will be replaced
|
This blog is here to promote Cluck, and also to help the world laugh a little. "Cluck" is a Book. An award-winning book. Support a starving artist and buy ten copies today! |
![]() |
![]() |
![]() |